Privacy Policy

Last updated: September 2026

Sépilates Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used and protected when you visit our website, make an enquiry, purchase a session or package, or attend Sépilates Studio.

Information We May Collect

Depending on how you interact with Sépilates, we may collect:

● Your name

● Email address

● Telephone number

● Booking and appointment information

● Payment and transaction information

● Relevant health, injury or movement information that you choose or are required to provide so that sessions can be delivered safely

● Emergency contact information where appropriate

● Communications between you and Sépilates

● Technical information generated when you use our website, including cookies where applicable

Why We Use Your Information

Your information may be used to:

● Manage bookings and provide Pilates services

● Communicate with you about appointments

● Process payments

● Maintain appropriate client records

● Understand relevant health or injury considerations before and during sessions

● Respond to enquiries

● Meet legal, regulatory, insurance and accounting obligations

● Improve our services and website

● Send marketing communications where you have consented to receive them

We process personal information only where we have an appropriate lawful basis to do so.

Where health information is collected, it will be handled with additional care as special category personal data and only used where there is an appropriate lawful basis and condition for processing.

-Payment Information

Payments may be processed through third-party payment or booking providers. Sépilates does not normally store complete debit or credit card details directly.

Those providers process information according to their own privacy policies.

-Sharing Your Information

Sépilates does not sell your personal information.

Information may be shared with trusted service providers where reasonably necessary to operate the business, including booking, website, payment, accounting, email or technology providers.

Information may also be disclosed where required by law or where reasonably necessary in connection with legal claims.

How Long Information Is Kept

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, insurance, accounting and regulatory requirements.

Information that is no longer required will be securely deleted or disposed of.

-Marketing

Marketing emails or messages will only be sent where permitted by law.

You may unsubscribe from marketing communications at any time.

Administrative communications relating to an existing booking or membership are separate from marketing communications.

Cookies

Our website may use cookies and similar technologies to operate correctly, understand website usage and improve your experience.

Where consent is legally required for non-essential cookies, you will be given the opportunity to accept or reject them.

Your Rights

Under UK data protection law, you may have rights relating to your personal information, including rights to request access, correction or deletion of your information and, in certain circumstances, to restrict or object to its processing.

Where processing is based on consent, you may withdraw that consent.

If you have concerns about how your personal information is handled, please contact Sépilates first. You also have the right to raise a concern with the Information Commissioner’s Office (ICO).

Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.

 Private Studio

Sépilates operates from a private studio within a residential setting. Detailed access and arrival information may therefore be provided directly to confirmed clients rather than displayed publicly.

Clients are asked not to share private access information unnecessarily with third parties.

-Contact

For questions about this Privacy Policy or your personal information, contact:

Sépilates Studio
Email: sepilatesstudio@gmail.com

This Privacy Policy may be updated from time to time. The latest version will always be available through the Sépilates website.